Tour Guide / Salesperson / Customer Happiness Specialist (m/f)

MalagaVollzeit14.03.2019
Unternehmensprofil  Merken

Introduction

Chocolate is one of the most versatile, multi-faceted subjects, and touches on so many different areas (e.g., gastronomy, culture, geography, history, environmental & wildlife conservation, chemistry, ethics, etc.). 
Visitors to Mayan Monkey Mijas are offered free guided tours of the chocolate museum and factory, samples of delicious freshly made organic & ethically sourced chocolate and ice cream, as well as the opportunity to take part in a number of exciting chocolate-making workshops. 

 

Your tasks

DUTIES OF THIS ROLE 
- Greeting visitors, and adapting to their different nationalities, ages & interests 
- Delivering an informative, factually accurate, interactive & entertaining tour 
- Identifying the needs & desires of each visitor in order to offer a tailor-made customer experience 
- Ensuring your customers leave with a bigger smile than the one they arrived with! 

 

Your profile

Requirements

Minimum qualification: Without qualification
Experience: 1 year
Professional category: Employee
Residence: vacant province
Essential language: English - Bilingual

 

ABOUT YOU: 
- You’re high energy, friendly and approachable with first class communication skills. 
- You have an excellent spoken command of both English and Spanish. 
- You have a passion for knowledge, and a flair for sharing it with others. 
- You're committed to providing outstanding customer happiness. 
- You're self-motivated, have an ability to think on your feet and are keen to succeed. 
- You thrive in a dynamic work environment 
- You are available to work weekends, late nights (July/August only), bank holidays & school holidays (Christmas/ Easter/ Half-Term) . 

OTHER GREAT ATTRIBUTES OF YOURS: 
- Passion for responsible business, and the desire to use your professional presence to create social and environmental change. 
- Prior experience of working in a customer-facing/ sales role 
- Passion for good quality food 
- Fluency in other languages. 

NEXT STEP? 
Interested? Sound like you? 
GREAT! 
We look forward to receiving a written introduction telling us why you'd like to join the team!!!

WHAT'S THE PACKAGE? 
- Full-time contract (initially temporary, then graduating to permanent). 
- Immediate start 
- Highly competitive pay (combination of an hourly rate, sales commission & performance bonus). 
- 30 days paid holiday per year (holiday period: November - April). 
- Paid bank holidays 
- Daily freebies & special team discounts on workshops and all products made by Mayan Monkey Mijas 
- Great work environment, where you work side by side alongside a team of high-energy, friendly multicultural colleagues 
- Intense job satisfaction ("the day you start to do what you love is the last day you work for a living!") 
 

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